Policies
Host By Owner LLC – Refund Policy
By booking with Host By Owner LLC, you agree to the following refund terms and conditions:
1. Eligibility for Refunds
A 100% refund is available for cancellations made within 3 days of booking, provided the cancellation occurs at least 14 days prior to the rental start date.
A 50% refund is available for cancellations made at least 14 days before the rental start date.
No refunds will be issued for cancellations made within 14 days of the rental start date.
Please note: We do not offer refunds due to weather conditions, including hurricanes. This policy is strictly enforced.
2. How to Request a Refund
To request a refund, please contact us through one of the following methods:
Email: reservations@hostbyowner.com
Text Message: 667-663-1105
When requesting a refund, be sure to include:
Rental Agreement Number
Date of Rental
Reason for Cancellation
3. Processing Time
Refund requests will be processed within 35 business days.
All refunds will be issued to the original payment method used during booking.
4. Exceptions
This refund policy is final and non-negotiable. No exceptions will be made.
5. Contact Information
For questions or further clarification, please email us at:
reservations@hostbyowner.com
Host By Owner LLC – Privacy Policy
Host By Owner LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website hostbyowner.com.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, booking details, and payment information.
Usage Data: Pages visited, time spent on the site, browser type, and device information.
Cookies: We use cookies to improve your browsing experience and analyze site traffic.
2. How We Use Your Information
We use the information we collect to:
Process bookings and payments
Communicate with you about your reservations
Improve website functionality and user experience
3. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
Service providers (e.g., payment processors, booking platforms)
Legal authorities if required by law
4. Your Rights
You may:
Request access to or correction of your personal data
Opt out of promotional emails at any time
Request deletion of your data (subject to legal and contractual obligations)
5. Security
We implement industry-standard security measures to protect your information, but no system is 100% secure.
6. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
📧 reservations@hostbyowner.com
📞 (667) 663-1105